TSC Chocolate is not your average Malaysian chocolate manufacturer. It’s a business that is serious about quality chocolates handmade in Malaysia. What started as a chocolate-selling business has turned into a full-fledged OEM manufacturing and business services company in Shah Alam, Selangor.
The story started with Mr. S.C. Teng, who in 2012 ventured into chocolate-manufacturing after years of selling imported chocolates under his company. It was the customers who drove him to start making his own chocolates. They were supportive and gave good feedback that the company gained the confidence make chocolates on a full scale.
Today, TSC Chocolate continues to be a force in the Malaysian cocoa industry under new management who fine-tuned TSC’s secret formula to success.
What makes TSC Chocolate a premier chocolate OEM manufacturer in Malaysia? Here are 6 secrets to their success story:
1. Innovation & Creativity
Chocolates are a form of expression. Which is why TSC Chocolate infuse creative flavours and fillings that range from all-time favourites such as tiramisu and durian to exotic tastes such as curry and Tongkat Ali. TSC is always under constant search for an innovative chocolate experience that suits a wide array of taste pallets.
Best of all, all of TSC’s chocolates are produced by skilled chocolatiers. Each chocolate is handmade with extreme care.
2. Market-Oriented R&D
TSC Chocolate’s team of R&D always starts with market demand, asking themselves; what do the customers want? From there, chocolate prototypes are created, tested, analysed, and screened. TSC believes that for a product to sell, it has to be believable. If the team doesn’t believe in a product, then it’s rejected.
And after stringent quality control, only then will the prototype becomes a new product. TSC is constantly producing chocolates that fit market demand while ensuring that it is a good, world-class product.
3. Quality & Hygiene Obsession
Quality is the bread and butter at the TSC Chocolate manufacturing facility. TSC’s quality control starts at the beginning from their sources and raw materials. Only fresh, non-artificial and quality ingredients are selected. And as a halal chocolate manufacturer certified by JAKIM, all of TSC’s suppliers are halal-certified as well.
Aside from being compliant to HACCP’s international hygiene standard, TSC is also ISO 9001:2015 certified by Llyod’s Register. Thus, it’s proven that TSC’s obsession with quality and hygiene is taken very seriously.
4. Flexibility & Understanding
The mark of a good business is two-way communication, where the client’s needs can be met and the provider can give the best service. What makes TSC Chocolate different than other chocolate OEM partners is the ability to be flexible in meeting client’s needs and providing consultation and training on chocolate knowledge.
For example, TSC can provide customisation service with low MOQ using their innovative mix-and-match package. TSC can meet your requirement, has the capacity for high and low volume production, use systematic and stringent quality control process, and handcraft every chocolate to perfection.
5. Knowledgeable & Experienced
At TSC Chocolate’s main facility in Shah Alam, there are 50 plus trained chocolatiers hand making chocolates daily. The company has a production capacity of 40 tonnes, yet is still able to meet low MOQ for small batches. Thus, a lasting testament to the company’s experience in the industry.
TSC is also knowledgeable in the sense that they can provide training and consultation on chocolate knowledge. TSC wants their clients to succeed, and is happy to guide them and their staff on proper chocolate handling.
6. Resilient Business Mission
Part of TSC Chocolate’s success is their long-term vision to serve clients from all over Asia and the Middle East. TSC strives to provide the best service and the best of Malaysian chocolate to the world.
Working closely with the Lembaga Koko Malaysia (Malaysian Cocoa Board), TSC wants to promote, develop, and grow with the Malaysian’s cocoa industry. In the coming years, TSC hopes to offer more exotic and interesting features while being more service-driven to boost the country’s chocolate export.
TSC Chocolate, the premier chocolate OEM manufacturer in Malaysia
Look no further for the best OEM chocolate supplier for all your business needs. Contact us today and start your successful chocolate brand with us.